How Automation Through NEMT Software Can Improve NEMT Services?

A survey has revealed that 85% of people reported waiting between 10 to 30 minutes past their scheduled time appointments to see their healthcare provider NEMT Transportation is a feature that offers assistance in transportation to individuals that are disabled while some cannot drive due to other reasons. The goal of NEMTs is to provide convenience to their clients. Now with the introduction of NEMT Dispatch Software, NEMT companies can elevate their service and automate many of the procedures that were performed manually. Hybrid IT Services, Inc’s NEMT System has a customizable feature that can help NEMT dispatchers in fleet management, communication, driver management, route management, etc. Dashcam videos, VOIP, GPS tracking, and Realtime Driver Assignment enhance the NEMT experience for users of NEMT Software.

The user-friendly software has integrated many NEMT functions within the application that makes life easy for dispatchers, drivers, and passengers as well. Automation of several features of the system modules saves costs for the companies by bringing efficiencies in the monitoring of trips, Fleet Management, driver selection, and route management. Automation of trip management functions reduces the time that takes place from the manual selection of drivers and routing to billing and payments. All of these manual complications can be managed effortlessly by using this software. The NEMT Scheduling Software can help dispatchers monitor all the trips individually or combined. Communication has been made easy with the customizable Push to Talk feature.

The automated features have made the allocation of drivers very convenient by categorizing their shifts by their ability. Multiple trips of the same route can also manage in one route for example if a number of patients have to visit for an appointment at the same hospital then these trips are assigned to the same driver. In addition to this, dispatchers can book trips ahead of time with the Auto Scheduling feature and can also book reoccurring trips for the same driver whereas trips can also be altered depending upon the appointments of the passengers. Various payment gateway channels have been integrated with an application that allows easy payment of bills and invoice management. These invoices can be extracted in different file formats such as pdf and CSV format. Reports of fuels and other maintenance receipts, EDI claims, and other logs can be imported and exported as per the need of the customer. A different set of Alerts and Notifications are received by the relevant users of the application such as passengers are notified a day ahead to avoid cancellation of trips when the driver is at the doorsteps of the passengers. Moreover, the drivers receive notification prior to the expiry of their license. Many other key notifications can be sent to the driver prior to, during, and after each trip.

The software is a complete solution for NEMT providers to manage their feet the way they want through customizable modules by prioritizing accessibility for patients to receive timely healthcare services. Using NEMT Software reduces 100% manual efforts and can save work time 96 days as all of the time consumed in paperwork and other manual operations is saved.  Besides this, the software provides accuracy by mitigating manual errors. You can also revolutionize your NEMT business by incorporating our software technology which will prove to be an optimal logistical, auto-scheduling manager, passenger transportation, fleet, and trip management solution. Using this software, your headaches of manually operating each procedure will be eliminated but ultimately your customers will feel more satisfied with the service of your company resulting in more new customers and more profit. This is just a brief introduction to NEMT Cloud Dispatch Software but for more details and a demo visit our website.