Why Real-Time Dispatching is The Best Feature of NEMT Cloud Dispatch?


Fast and instant response is required for any service or software to get popular among people. Customer satisfaction is the foremost objective behind the launching of any product or service. NEMT services are offering great benefits for older and sick people to move around with great convenience and comfort. Fast and efficient dispatching service is required to offer quality and reliable services. Effective communication is required between the dispatcher and drivers to perform the tasks with efficiency.


Management of all segments of NEMT without any lag or delay is quite difficult. NEMT's real-time dispatching feature allows updated information about the ride to the driver and dispatcher. There are both versions of the NEMT dispatch app are available on Android and iPhone. This feature helps to put drivers in full control of their scheduled rides and enhance their performance. Get instant dispatching from the Real-time Dispatching feature of NEMT cloud dispatch and experience outstanding services. The web application and Android/IOs version allow drivers to easily communicate, color-sorted strips, an integration brokerage portal, a custom portal for clients, GPS tracking, and a module for management.

Now the drivers can directly send a message to a dispatcher without closing the NEMT app and doing any extra effort. Real-time GPS tracking is provided with an interval of 30 seconds to keep the drivers informed about every ride. The maintenance module is also included in the NEMT Cloud Dispatch to maintain the records of complaints, issues, time for a checkup, time for a fix, and estimated cost. Drivers can launch complaints against a potential issue regarding the vehicle at any time without any problem.

There is a customization option available to specifically add the maintenance module into the dispatch app for both Android and IO’s phones. These special features are unique and offer some extra value to the NEMT Dispatch Cloud to successfully run your NEMT services.

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