How Integration of NEMT Cloud Dispatch with Major Brokers Will Affect the NEMT Services?

The contract of NEMT companies with a brokerage is very important for the progress of a company. NEMT brokerage has taken the responsibility to successfully manage all Medicaid trips organized by various companies. They can efficiently manage some serious tasks like paying NEMT providers, scheduling and canceling trips, and making changes to trips in the schedule throughout the day. So, it is easy to see why software that integrates with major brokerages could hugely benefit any NEMT Dispatch Software provider in the industry. It is observed that Companies that make contracts with brokers for software integration thrive in their services.

There are numerous advantages to having major brokerages with MTM, MAS, LogistiCare, and others. These features open software capabilities like brokerages can alter trips automatically, brokerages can contact clients with information that the NEMT Software providers have and brokerages can access the NEMT provider's daily schedules and automatically schedule trips in your gaps. NEMT brokers play a very important role in successfully managing the needs of both the clients and NEMT providers to facilitate the healthcare system.

With brokerages capable of changing trips instantly on your schedule you increase your company’s efficiency by many times. With the dispatch Android app/dispatch iPhone app, your drivers can see any changes made by the brokerages instantly as soon as you confirm the changes on your side. This feature alone decreases the number of steps in your daily routine, so you should have more time to look over your schedule and verify it is as efficient as possible.

With your NEMT scheduling/dispatching software connected to your brokerage’s back end, you can allow your brokerage to use your internal customer information when confirming trips. This way the brokerages always have the most up to date and save them the hassle of calling the wrong number all the time. By sharing each other’s information, you and your brokerage can partner up and create an efficient pool of information that facilitates growth in both organizations.

The last benefit of NEMT software integration with major brokerages is the ability of brokerages to schedule trips within gaps in your schedule. This means on the same day of trip delivery; your brokerage representative can consider your driver’s time slots and find a perfect placement in your schedule. This removes the need for the brokerage to call the dispatcher and take lots of time to find the trip together, thus saving you a lot of time and a lot of money. This will free up enough time daily for you to perfect your schedule more and polish it as much as possible, which in turn will reduce the number of errors or mistakes on your daily schedule.